How are carers matched to clients?

Whether you are the one working in care or receiving care, both situations are very personal. Considering that a large amount of time may be spent together, it’s important that there’s a good match between carer and client. We believe that providing quality care isn’t just about having the right skill set to do the practical aspects of the job. It’s about having the right personality and sharing the values that will allow you to connect with others and foster real relationships. 

If you’re interested in care jobs in Romford, read on to discover how carers are matched to clients and some key considerations if you are thinking about a career in care.

The qualities and values of a carer

We pride ourselves on our highly-trained team committed to providing the best standard of care possible. We truly believe our team is our greatest asset. That’s why we support our carers’ career development by offering ongoing and specialist training to enhance your skills and grow your care toolbox. Some of the values and personality traits we seek in our carers include an innate sense of empathy and an authentic concern for others’ wellbeing. We look for people who are patient, respectful and reliable. It’s important that you can build trust and inspire confidence in others. 

The perfect match – how do we do it?

We believe it’s important to find a good match between the carer and the client. During an initial assessment, we take the time to learn more about the client’s hobbies, interests, values, desires and needs. We then do our best to identify the carer with the personality, skills and experience that will help a client feel happiest at home. 

The importance of connection and companionship

A key part of providing good care is connection and companionship. We want both parties to feel like the relationship adds richness, value and sunshine to their life. With loneliness being such a growing concern amongst older people, we strive to connect people who share similar interests and hobbies. Whether you spend time together chatting about your favourite TV shows, enjoying an afternoon visiting an art gallery or bonding over your shared love of a sports team, we want you to look forward to the time spent together. The ability to forge a connection is such a core part of maintaining overall emotional wellbeing and something we aim to do with every match. 

Your carer, your choice 

We understand that inviting a stranger into your home can be accompanied by feelings of hesitation and fear. You may worry that you won’t get along or that there won’t be a good connection. These are valid concerns, however, we want to assure you that you stay in control. If a carer-client relationship isn’t working out the way you hoped, it’s completely possible to change carers. Our team will provide handover notes to ensure continuity of care during the transition. As always, the satisfaction of our employees and clients remains our number one priority. 

Get in touch 

Are you interested in joining our family of carers? We would love to hear from you! Please feel free to get in touch or give us a call on 0800 999 3447. We would be happy to answer any of your questions or provide more information on working with us.